chat features

Explore the Automation Tab

Understand different elements in the Automation tab to get started with chatbots. From the left panel, go to the Automation tab. This is what an empty tab looks like. On the left top, you can switch between your channels. For now, letโ€™s stick with Messenger to understand whatโ€™s going on. Rules You will see this…

Understand Chat Features

Learn about different chat features to respond to your customers in a more friendly way. This is what the chat field looks like in your inbox. Common Chat Elements ๐Ÿ“„ Notes ๐Ÿ˜„ Emojis ๐Ÿ“ธ Image ๐Ÿ“„ Notes Use Note as a self-reminder while having conversations with a customer. The customer wonโ€™t be able to view…